As many of you already know, the state of Ohio is allowing the reopening of retail businesses beginning tomorrow May 12th. Our team has been busy preparing for this reopening by deep cleaning all of our stores, discussing what safety precautions will make our team and customers safe moving forward, and putting together a plan to help us navigate this ever changing landscape. The shopping experience at RGD is going to be different than usual, but the safety and comfort of everyone is our number one priority.
All locations will be operating with limited hours as follows:
Easton: Monday - CLOSED, Tuesday - Saturday 11am to 7pm, Sunday 12pm to 6pm
Short North & Grandview: Monday - CLOSED, Tuesday - Thursday 12pm to 6pm, Friday - Saturday 11a to 7pm, Sunday 12pm to 6pm
German Village: Monday-Friday: CLOSED, Saturday: 11a to 7p, Sunday: 12p to 6p
New safety protocols have been implemented to maintain the cleanliness of each location and limit the amount of contact between employees and customers. We will require all employees and customers wear masks while inside our stores; single use paper masks will be available inside the door at all locations for those who do not have a mask. We will only allow occupancy up to 50% of the fire code for each location to allow for social distancing. Doors will be propped open for no-touch entry with a hand sanitizing station set up at the entrance where customers are required to sanitize their hands before touching any products. We ask that you refrain from touching items unless you're seriously considering purchasing them.
Small plastic bins will be set up by the doors and we encourage all customers to place jewelry they touch or try on inside one of these bins. All items that are not purchased will be sanitized thoroughly before they are placed back on the sales floor. Employees will sanitize their hands before each transaction/handling your items, we will be accepting cards only for payment, and customers will swipe their own cards to reduce the amount of contact with others. There will be an additional hand sanitizing station at the checkout available for customers to use once they're finished shopping.
HOW WE CAN ASSIST YOU VIRTUALLY
We understand not everyone may be comfortable shopping with us in person at this time, so we want to make sure we can assist those who are still looking for a virtual/online shopping experience or more limited contact.
While we have a different selection of jewelry on Etsy that isn't available in our stores, our Etsy shop is a great resource for contactless shopping! Our 15% off shop wide sale runs through May 17th and free shipping on all orders will continue moving forward. Customization services will be available in store and online.
Local Pick Up
As always any online orders placed through Etsy are eligible for free local pick up at any of our retail locations. To take advantage of this option please leave a note on your order with your full name, phone number, desired pick up location, and a pick up deadline if you have one. We will do our best to accommodate your order and get your items to the store by the time you need them.
Curbside Pick Up
Our stores will also be able to provide curbside pick up for orders as well. Just call the store when you've arrived and one of our team members will run your item(s) out to you as soon as they can (these orders must be paid ahead of pick up).
Shop By Text
If you have a general idea of what you're looking for you can reach any location by text to have photos or videos of jewelry options sent to you. If you see something you like we can take payment over the phone for curbside pick up or hold the item for in store pick up.
Because this is a very fluid situation often changing day to day these details and protocols are subject to change. We will reassess everything as needed if we feel we need to make any changes to provide a safer environment and this will continue to be a learning process for everyone. Thank you all so much for the outpouring of support you've shown for RGD and all of your words of encouragement. Our team really can never thank you enough for helping us through this! If you have any questions about the above information please reach out to us on social media or via email at email@example.com.
Kate & Team RGD
We've finally reached the time of year in Ohio where the forecast shows more sunny and warm days ahead than cold, gloomy ones. It's hard to believe it's almost the beginning of May; time has passed by both quickly and slowly as we adjust to this new normal. It hasn't been easy for us here at RGD, we miss seeing all of your faces popping into the store shopping for special Mother's Day pieces around this time or looking for a little something to treat yourself to. Over the last month our team has been working hard to add as many options to our Etsy shop as possible in the hope of making shopping online with us as easy as shopping in store.
Even though we're all staying home there is still so much to look forward to, and for us one of those things is new jewels for spring! Think bright colors, statement pieces, and layered looks. More often than not it's the little things, like dressing up for a Zoom meeting, that can work wonders when you're feeling down. Check out of our favorite spring styles below for some accessorizing inspiration and shop all styles on Etsy here.
BRIGHT RESIN HAIR CLIPS
GREEN AGATE FRINGE PENDANT
CHAIN LINK LAPIS EARRINGS
DELICATE TWIST STACKING RING
SMALL COLORED CIRCLE MARBLE STUDS
This weekend our specially discounted item from Etsy is our Peach Morganite Chain Earrings! The design features a gold plated wavy oval chain with diamond shaped peach morganite stones wire wrapped to the end. Originally $30, you can buy these earrings for $21 with free shipping now through Sunday before they go back to their original price. We'll be choosing one item from our Etsy shop each weekend to offer for 30% off–the item announcement will be made every Friday, so be sure to keep an eye out! All pieces in our Etsy shop are 15% off and ship for free with no minimum purchase necessary.
With everything going on in the world, we wanted to create a piece with an uplifting message to help us give back to the community. Our "Be the Sunshine" necklace was designed to serve as a reminder to be your own sunshine, and to spread light to others during difficult times. We know everyone could use some positivity in their day, especially right now. So many of you purchased our "Hope Over Fear" necklace for yourselves and as a gift to others; we were truly inspired by the kind notes and messages with your orders.
Because of you, this design will be available on a "Pay What You Can" basis as well! We want this to be as accessible as possible to help you continue to spread love and kindness to each other. 10% of proceeds will be donated to United Way of Central Ohio, supporting their 80+ nonprofit partners that are directly serving our neighbors in need facing economic distress associated with COVID-19. And thanks to their generous match sponsors, every donation we make will have a 50% match.
We hope this design can remind you or a loved one that there are better days ahead!
The day has come that we've been anxiously waiting for and dreading the past week. Starting today the state of Ohio "stay at home" order goes into effect for the next two weeks, which means yet again RGD has to re-evaluate our plan of action moving forward. In the paraphrased words of Dr. Amy Acton, our small team isn't afraid we're determined, and we will be working harder than ever to make sure you can still shop with us during these strange times.
For the foreseeable future, our team will be working remotely from home to answer any questions you have, post new items to our Etsy shop, and fulfill online orders as quickly as we can. We've fully transitioned at this point to an online only business; the Short North location is no longer open for shopping appointments or local pick-up for the time being. The local delivery option we introduced last week is also no longer available. You can shop our Etsy, Instagram and Facebook feeds, or check out the Virtual Shop highlight on our Instagram profile. Every order, regardless of how it's placed, will receive 15% off and ship for free! Our main goal is to make the shopping process as easy for you as possible. If you have questions about anything you can reach us by phone call or text at 614-556-2081 or follow our social media links at the bottom of this post.
The outpouring of love and support we've received from all of you has been amazing, just know that we couldn't do any of this without you! We're all going to make it through this together, hang in there.